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End the flow
Manage how your responders exit your flow.
Responders might end the flow at different points, depending on the experience you have built for them.
There are a few different ways to end the flow for a responder. Remember that you can choose the behavior for responders that partially complete a flow and then return to it in returning responder behavior.
If you have conditional logic, you may want to end their flow earlier. A common use case for this is when the responder has given you information that disqualifies them for your product or service.
- 1.Create a step that tells the responder that they are not eligible.
- 1.Create conditional logic on the step so that only the disqualified responders see it and make this step finalizing for them.
- 1.(Optional) Add a CTA (like collect email, or a link back to your homepage) so your responder knows where to go next.
- Show them a thank you screen that indicates that the flow is completed. You can configure your confirmation text in Settings > Strings > Confirmation Text
The Settings tab also lets you set behavior for returning responders so you have more control of what happens when responders return back to a partially completed or completed flow.
- Show them a finalizing step
- Redirect them to a different page at the end, such as your FAQ or a testimonials page. See more about redirects here.
To make the redirect experience less abrupt, you can also add in a gif or animation to the last step the responder sees. Check out some examples of loading images.