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  • Formsort documentation
  • โฉQuickstart
    • ๐ŸŸขGet started with Formsort
    • ๐ŸŽCore concepts
    • โ„น๏ธQuestion and content reference
    • ๐Ÿ“•Key terms
    • ๐Ÿž๏ธCreate your first flow
    • ๐Ÿ“–Add content and collect answers
      • ๐ŸคณCapture demographic data
      • โ„น๏ธAdd informational content
      • ๐Ÿ” Review your variable schema
    • ๐ŸŽจCreate a theme
      • Set brand guidelines
    • ๐ŸคนPersonalize your flow
      • ๐ŸŒŸTemplate your variables
      • ๐Ÿง Add conditional logic
      • ๐Ÿ’ซUsing conditional logic with Calculated and API variables
      • ๐Ÿ”šEnd the flow
    • ๐Ÿ”€Set up integrations
    • ๐Ÿš€Go live
      • Auditing your flow for content, functionality, and design
    • ๐Ÿ’ผCommon use cases
      • ๐Ÿ’”Disqualify responders
      • ๐Ÿ—“๏ธAdd a scheduling option
      • ๐Ÿ“„Allow responders to read and accept your company policies
  • ๐Ÿ—๏ธBuilding flows
    • Flows and variants
      • Flow starts
    • Adding content
      • Groups
      • Steps
        • Settings
        • Logic
        • Style
      • Questions
        • General Settings
        • Style
        • Address
        • Comparison
        • Confirmation
        • Date
        • Date & Time
        • Email address
        • File upload
        • Grid choice
        • Iframe
        • Image upload
        • Number
        • Payment
        • Phone number
        • Postal code
        • Question group
        • Region
        • Select
          • Providing choices via API or calculation
        • Signature
        • SSN
        • Text questions
        • Yes/No
      • Content
        • General Settings
        • Statement
        • Image
        • Video
        • Next button
        • Divider
        • Map
      • Endings
      • Using markdown
      • Using variable templating
        • Template formatting functions
      • Copy-pasting form content
      • Content library
    • Conditions and logic
      • Logical operator reference
      • Advanced logic
    • Variables (answers)
      • Variables from questions
      • Externally provided variables
      • Calculated variables
      • API lookups
      • System Library variables
      • Orphaned variables
    • Schemas
      • JSON Schemas
      • Validating flow schemas
    • Redirects
    • Styling and themes
      • CSS Reference
      • Overriding theme styling
      • Custom CSS overrides
      • Content area
      • Animations and transitions
      • Form Layout
      • Typography
        • Adobe Fonts
        • Hosting custom fonts
      • Color variables
      • Dimension variables
      • Question containers
      • Assets
      • Form Buttons
        • Select buttons
      • Inputs and dropdowns
      • Checkmarks
      • Tables
      • Sliders
      • Divider lines
      • Progress bar
      • Comparison cards
    • Variant settings
      • Form behavior for returning responders
      • Group ranking API
    • Publishing and versions
      • Preview window
      • Deploying
      • History
  • ๐Ÿ’พHandling data
    • Philosophy and data retention policy
    • Viewing form answers
    • Responder UUIDs
    • Environments
      • Loading different environments
    • Passing data in
      • URL parameters
      • POST body
      • Embed query parameters
    • Custom validators
    • Form answers and events
      • Analytics events
      • Signed requests
      • Event payload shape
      • Submission frequencies
      • Runtime error reporting
      • Admin API
      • Flow content data format
    • Integration reference
      • Amplitude
        • Amplitude cross domain tracking
      • BigQuery
      • FullStory
      • Google Analytics
        • Updating from Universal Analytics to GA4
      • Google Cloud Storage
      • Google Sheets
      • Google Tag Manager (GTM)
        • JavaScript triggered by flow events
      • Hubspot
      • Jornaya
      • Optimizely
      • PostgreSQL
      • Redshift
      • Rudderstack
      • S3
      • Salesforce
      • Segment
        • Segment Setup
        • Segment cross domain tracking
      • Stripe
      • TrustedForm
      • Webhooks
        • Zapier
  • ๐Ÿ“บGoing live
    • Custom domains
    • Built-in analytics
    • Embedding
      • Web-Embed API
        • React-embed
      • Adding authentication
      • Embedding forms in iOS and Android
      • Setting up a dev environment
    • Split testing
    • Preflight checklist
  • ๐ŸขTeams
    • Accounts
      • Roles and permissions
    • Events subscriptions
    • Workspace domain detection
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  • If the responder exits the flow early:
  • If the responder completes the entire flow:

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  1. Quickstart
  2. Personalize your flow

End the flow

Manage how your responders exit your flow.

PreviousUsing conditional logic with Calculated and API variablesNextSet up integrations

Last updated 2 months ago

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Responders might end the flow at different points, depending on the experience you have built for them.

There are a few different ways to end the flow for a responder. Remember that you can choose the behavior for responders that partially complete a flow and then return to it in

If the responder exits the flow early:

If you have conditional logic, you may want to end their flow earlier. A common use case for this is when the responder has given you information that disqualifies them for your product or service.

Here's how to set up a disqualifying step:

  1. Create a step that tells the responder that they are not eligible.

  1. Create conditional logic on the step so that only the disqualified responders see it. Make this step finalizing for them.

If the responder completes the entire flow:

  • Show them a thank you screen that indicates that the flow is completed. You can configure your confirmation text in Settings > Strings > Confirmation Text

The Settings tab also lets you set behavior for returning responders so you have more control of what happens when responders return back to a partially completed or completed flow.

  • Show them a finalizing step

Pro tip: you can use to add a link to your homepage so users have a place to go after finalizing the form!

Learn more about returning responder behavior .

Redirect them to a different page at the end, such as your FAQ or a testimonials page. See more about redirects .

To make the redirect experience less abrupt, you can also add in a gif or animation to the last step the responder sees. Check out some .

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