Philosophy and data retention policy
Formsort is not a database - and therefore, we should not be your source of truth. You are the owner of your form responder's data.
Our goal is to help you collect responder data, and then reliably send it on to you, so that you can use other databases, tools, and workflows reliably.
To support this, Formsort:
While Formsort is not a database, we adhere to a Data Retention policy.
We store responder data in a secure S3 bucket for three weeks from the time of submission, pending delivery to your integrations.
Given the default configuration of returning responder behavior, if responders abandon and return to a flow within the three week time frame, their answers will be present. The three-week window resets upon returning to a flow, as long as new answers are submitted.