Send responders to other URLs during a flow, or once completed.

Redirects can be set on a particular step in a flow, or for all final steps in a flow.

You can define conditions for each redirect, and redirects set without conditions will finalize the flow.

Redirects can be templated to included variables available in the schema. See templating urls for more.

Users can also be redirected back in to formsort (to a different flow than the one already finalized), and answers can be set using URL parameters.

Default redirects

From the flow studio, you can specify a flow's redirects in the Redirects tab.

These redirects take effect whenever a responder has completed a flow, and they have not triggered any redirects tied to a particular step.

Redirecting at a particular step

Redirects may also be defined at the level of an individual step: with a step selected, click the Redirects tab.

Conditions on step-level redirects may use answers defined on that same step.

If you have a redirect specified on a step without a condition, users that complete that step will finalize the flow and be redirected.

Open redirect in new tab?

If this is enabled, the redirect page will be opened in a new tab in the user's browser. This is useful if you don't want the user to finalize and be redirected out of Formsort.

A good example is opening a terms and agreements page for the user to read, while still being able to advance in the flow.

Adding query parameters to redirects

Query Parameters can be appended to a Redirect URL: simply add the question mark (?) separator to the Redirect URL, and enter a key-value pair. Use ampersand(&) to separate additional key-value pairs. Templated variables can also be used as values in the query parameters.

For example, if you want to pre-populate the redirect page with information collected from the flow, you could do so by specifying a URL like{{responder_email}}.

If using query parameters in your redirect URL, you can specify a URL fallback, in case the query parameters are not present.

Accessing the expected redirect URL as an answer

If you need access to the current expected redirect URL, to show to the responder, or to save in your data, you can add the expected redirect URL as a library answer.

Redirecting into Formsort

Users can be redirected into Formsort and data from from the source site can be passed in. The URL parameters passed in can be stored as an external variable, or used to set the answers for questions.

For instance, if a user is coming from a site with a utm_source attached to the url, and you want to capture that data, you can use an external variable. The URL that redirects to Formsort should look something like{{your_account_name}}/flow/{{your_flow_name}}/variant/{{your_flow_variant_name}}/?utm_source=example

The utm_source data being passed in can be captured in an external variable by creating an external variable in your schema called "utm_source". Formsort will now know to look for that value in the url parameter, and can update your variable as such.

Answers passed with the wrong type, or to non-existent variable names, are ignored when loading the flow.

Check the javascript console if you are having problems ingesting answers - a warning will be present if URL parameters don't match known answers, or the value you're providing is invalid.

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