Form answers and events
Sending analytics and answers to yourself or third parties.
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Sending analytics and answers to yourself or third parties.
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Formsort can send three types of responder data to your endpoints - answers, uploads, and analytics events.
Answers contain the of the flow
Uploads include any , , or
capture the meta data of a responders journey through a flow
From the Integrations tab, you can configure where you were will send data, the shape of submission data, and the frequency with which data is sent.
To reduce the possibility of data loss, any unsuccessful call to your integrations will be retried up to 13 times in an exponential backdown fashion, starting with a wait of 1 second and delaying the last retry to about 2.5 hours. Formsort's timeout for the first retry is currently set to 15 seconds.
, , , , and can be configured to receive answer payloads only. At the that you define, the entire answer payload will be sent to the integration.
Due to the distributed nature of our system, there are a couple of factors you should consider when setting up , , and integrations:
Ordering of answer submissions is not guaranteed. This can be particularly noticeable when you use a submission frequency of βEvery Stepβ. For example, if steps are completed in quick succession, ordering of your submissions may not exactly match completion order.
While we guarantee at-least-once delivery of all answer submissions, regardless of frequency, we cannot guarantee only-once delivery. All integration targets should be designed with idempotency in mind. Receiving a duplicate answer submission should not adversely affect processing.
The analytics destinations can also receive answer payloads. You must opt-in to this when configuring them in the integrations editor by toggling "Send answers" on.
The answers payload value for these types of questions will be the S3 or GCS URL of the uploaded asset.
, , , and can be configured to receive analytics events.
See our section on for more information.
and can be configured to receive uploads, such as from , , or questions. Image files are uploaded to these endpoints directly and at the time the responder uploads the file, in the course of completing your form.