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Add a scheduling option
If your signup flow includes a scheduling element, there are a few different ways you can direct your responders to select a time.
How to do it:
- When the responder hits a certain step, they can be automatically redirected, or they can click a Next/Submit button to be redirected to a new URL
- You can have conditional redirects — so some responders can go to different URLs depending on specific criteria
- Note that a redirect finalizes the flow, so you’ll have to keep that in mind if you are analyzing flow analytics and/or want them to be redirected back into the flow to finish additional steps. In the case where you want to have the responder continue the flow, you will need to create a different second flow to redirect them into.
Some scheduling applications have their own redirects after an appointment or meeting is scheduled!
This makes it possible to redirect the responder back into a new Formsort flow after they've booked something. You can use external variables to bring in any information about the appointment the responder booked.
Formsort does not currently support redirecting users back in to the same flow that the user was redirected out of. This is because redirecting a user out of a flow will finalize the flow at the step the user is redirected, and users cannot return to finalized flows.
For this reason, we suggest using redirects when it makes sense to finalize one flow, and then redirect the user back into a new flow if they need to continue.
The benefits to this is that you can keep the responder journey contained to the flow, so it can feel like a more cohesive experience.
How to do it:
Note that you'll need to use the custom question API in order to allow a responder to proceed through the flow and collect their answers. Otherwise, Formsort has no way of knowing that the question has been completed.
If this doesn't work for your use case, mark the question as optional.
If you have an API of “available times”, you can dynamically generate those choices in a select question.