How data works in Formsort

Formsort is designed to help you collect responder data and reliably send it to your own databases, tools, and workflows. While we offer secure, built-in response storage, our goal is always to give you full control over your data.

We store responses by default

As soon as someone begins interacting with your form, their answers—including partial ones—are automatically saved and visible in the Responses tab of the Formsort studio. These responses remain accessible unless archived.

• All answers are encrypted and HIPAA-compliant.

• Enterprise teams can opt out of storage entirely, relying solely on external integrations.

Send answers to your own systems

In addition to storing data, Formsort allows you to forward responses to third-party destinations via:

• Our native integration ecosystem

• External API lookups

• Dynamic URL parameters and cookies

This makes it easy to fit Formsort into your broader data ecosystem.

Incomplete sessions are stored separately

To support session continuity, we also store partial form-fills in a separate, temporary system—so responders can return and finish later.

• These sessions are saved in an encrypted S3 bucket and retained for 21 days from the time of last submission.

• Each time a responder revisits a form and submits new data, the 21-day clock resets.

• This mechanism is separate from your saved responses and can be used even if response storage is disabled.

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HIPAA-compliant answer storage

All stored responses are encrypted and comply with HIPAA standards. Formsort does not delete responses, but users can manage response access and visibility through archiving.

Enterprise users can disable response storage - Formsort will not store your form responses on the platform. Instead, responses are held in a secure, encrypted S3 bucket for 21 days only, after which they are permanently deleted. Use external integrations to manage your long-term data storage.